How Automated Scheduling Helps Field Service Agents
Did you know that over 73% of staff members perform over 50 repetitive tasks weekly? If they didn’t have to spend that much time on mundane tasks, they could be channeling their energy into better core business functions like selling and marketing the products or services you have to offer. While repetitive tasks were a […]
March 24 , 2022
The Future of Field Service Management – Trends to Follow in 2024
The COVID-19 pandemic was a hard reset for many industries and brought a significant paradigm shift to the way businesses operated. Field service management is no exception and has moved towards contactless service and self-service models in the past two years. As these trends evolve, we can expect to see a more refined version of […]
March 22 , 2022
4 KPIs to Improve Your Field Force Management Business
According to a report by MarketsandMarkets, the field force automation market is set to grow to $ 2.8 billion by 2024 at a CAGR of 18.2%. With the increase in at-home services post pandemic, field service companies are now looking for cloud-based, robust solutions to better manage their field forces in real-time. This is due […]
March 15 , 2022
White-Glove Delivery: Definition, Cost, Benefits, Challenges
Every next business today thrives to stabilize and grow in this cost-competitive world. With logistics overtaking the charge of delivering a superior customer experience within the promised timeline, smart and planned operations are no longer a luxury. Within this changing dynamism; white-glove delivery is creating a strong buzz in the logistic industry. Before we move […]
February 16 , 2022
Top 5 White Glove Delivery Software
As a delivery business, you must operate with standardized procedures to maintain quality and revenue. But what if you could increase your earnings significantly by offering a high-end version of your existing service portfolio? While the notion of doing so wasn’t as popular in the past, with the rise of the eCommerce businesses, it is […]
February 14 , 2022
Why Your First Delivery Attempt Matters and How to Raise First Attempt Rates
Getting complete control of last-mile deliveries is one of the most daunting tasks for businesses today. Yet, while many choose to remain harmoniously ignorant to this fact, mastery of last-mile delivery can make or break a brand. One of the biggest reasons why first delivery attempts matter is that it directly impacts the profitability of […]
February 10 , 2022
Top 5 Field Service Management Software
Did you know that the global field service management market will likely hit a $5.1 billion mark by 2025? As more at-home service businesses like at-home cleaning and beauty services emerge, the need to manage large remote workforces will increase. Field executives and on-the-go technicians; all of them need regular monitoring and tracking on their […]
February 07 , 2022
Factors to Consider While Choosing White Glove Delivery Software For your Business
Today, every aspect of business champions customization and enables companies to quickly resolve customers’ concerns or prevent them from occurring in the first place. Technology brings automation to sales, marketing, customer service, and other departments while finding new ways to optimize the processes further. So why should you still rely on traditional methods to manage […]
January 25 , 2022
Top 5 Pickup and Delivery Management Software
Pickup and delivery businesses are all the rage in the post-pandemic economy. Today, customers have accepted online shopping as a preferred method of buying products and are willing to pay a premium for same-day delivery. With a deviation in their buying practices, customer expectations are also at an all-time high, and it only takes a […]
January 24 , 2022