Manage all bookings and orders from one place with our fully transparent dashboard. Use the search and geo-fencing feature in our field force management solution to quickly locate service resources and ensure faster delivery
Go beyond manual paperwork and enable online cash flow that reduces billing issues. Utilize our field force management software’s customizable messaging templates to create an automated payment and invoicing process for customers.
Track resource performance and other key metrics including service response time, quick service turnaround time, and service feedback in real time with comprehensive data analysis in our cloud-based home management solution.
Leverage the auto-dispatch and auto-scheduling engine of our on-demand home service app solution to ace task assignment to service agents. Save your time and cut on labor costs with route optimization and fast resource and customer communication.
Communicate directly with customers to provide real-time delivery information such as service ETA and resource location. Integrate a feedback form into your on-demand home service app to allow customer feedback in the form of ratings and reviews.
Increase in productivity of resources and customer engagement
Increase in total service revenue
Increase in compliance with SLA requirements
Reduction in delivery time and service costs
Is your customer support team overwhelmed with constant emails and calls from customers enquiring about their order status? In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. 97% of customers want to track orders and receive communication throughout the shipping process. Hence, staying connected with customers is key to […]
October 14 , 2021
The growth of smartphone users across the globe has empowered delivery businesses to take full advantage of mobile technology and harness the power of location-based deliveries. With customer expectations in the delivery sector growing, more businesses are looking towards GPS-based solutions to push their fleet capabilities and reduce anomalies. One such concept is geofencing, which […]
October 05 , 2021
