Manage reverse logistics efficiently with effective fleet management to reduce operational cost
Integrate seamlessly with your existing logistics software to monitor orders in
real-time
Leverage advanced analytics to monitor key performance indicators like delivery turnaround time, fuel consumption and costs, resource performance
Manage orders, resources, and fleet in a centralized dashboard. Auto-assign tasks to your best suitable drivers and resources to avoid delays. Provide real-time ETAs for your customers.
Create geofences to manage driver and fleet resources efficiently. Enable route optimization to decrease delivery time.
Track your orders fulfillment progress in real-time with a birds eye view of your entire fleet. Provide real-time ETAs to your customers.
Onboard your resources smoothly with the NetworkON Agent app. Provide optimized routes for resources to ensure on-time delivery. Provide real-time notifications about the order details and status.
Send real-time notifications to customers about the order status via SMS, chat or push notifications. Manage changes to delivery instructions on the go with seamless communication between customers and drivers.
Enable your resources to collect proof of delivery through the App, like uploading photos, barcodes, OTP and signatures. Offer multiple secure options to collect payments at the time of delivery.
Collect customer feedback to stay on top of customer satisfaction trends. Analyze your resource performance against set ratings targets. Incentivize your resources to maintain top performance.
Increase in productivity of resources and customer engagement
Increase in total service revenue
Increase in compliance with SLA requirements
Reduction in delivery time and service costs
Last-mile delivery is the final and most crucial stage of the e-commerce fulfillment process. It ensures that goods reach the customer’s doorstep from a distribution hub. This phase is key in shaping customer satisfaction and overall operational efficiency. Given its significance, businesses must optimize it to enhance logistics performance. However, several challenges complicate last-mile delivery. […]
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