Manage orders, resources, and fleet in a centralized dashboard. Auto-assign tasks to your best suitable drivers and resources to avoid delays. Provide real-time ETAs for your customers.
Create geofences to manage driver and fleet resources efficiently. Enable route optimization to decrease delivery time.
Track your orders fulfillment progress in real-time with a birds eye view of your entire fleet. Provide real-time ETAs to your customers.
Onboard your resources smoothly with the NetworkON Agent app. Provide optimized routes for resources to ensure on-time delivery. Provide real-time notifications about the order details and status.
Send real-time notifications to customers about the order status via SMS, chat or push notifications. Manage changes to delivery instructions on the go with seamless communication between customers and drivers.
Enable your resources to collect proof of delivery through the App, like uploading photos, barcodes, OTP and signatures. Offer multiple secure options to collect payments at the time of delivery.
Collect customer feedback to stay on top of customer satisfaction trends. Analyze your resource performance against set ratings targets. Incentivize your resources to maintain top performance.
Is your customer support team overwhelmed with constant emails and calls from customers enquiring about their order status? In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. 97% of customers want to track orders and receive communication throughout the shipping process. Hence, staying connected with customers is key to […]
The growth of smartphone users across the globe has empowered delivery businesses to take full advantage of mobile technology and harness the power of location-based deliveries. With customer expectations in the delivery sector growing, more businesses are looking towards GPS-based solutions to push their fleet capabilities and reduce anomalies. One such concept is geofencing, which […]