The Role of AI in Delivery Operations: Optimizing Efficiency and Customer Satisfaction
Over the past few years, the logistics and delivery industry has witnessed a transformation with the introduction of Artificial Intelligence (AI) and related technologies. In a report published by Precedence Research, the size of global artificial intelligence (AI) in the transportation market was evaluated at USD 2.3 billion in 2021 and is expected to cross […]
June 06 , 2023
Green Delivery Services: Why It’s Time to Make the Switch?
The COVID-19 pandemic has accelerated the shift towards e-commerce and home deliveries, leading to a greater demand for sustainable delivery options. As a result, green delivery services have become a crucial part of the logistics industry, with a projection of crossing the $1.7 billion mark by 2028. This shift not only addresses environmental concerns but also […]
March 30 , 2023
Streamline Your Delivery Operations with Technology and Make the Lives of Delivery Partners Easier
In 2023, technology will be the knight in shining armor for the logistics industry. The logistics industry is facing unique challenges as the world continues to navigate the aftermath of the Covid-19 pandemic. But fear not, for technology is stepping up to the plate to boost growth and productivity, all while ensuring safety for consumers, […]
January 25 , 2023
Revolutionizing the Road: How Technology is Transforming the Trucking Industry
The trucking industry, long considered a bastion of tradition and continuity, is on the cusp of a technological revolution as new companies jump on the technology-driven bandwagon. Advances in delivery management software have the potential to fundamentally alter the way trucking operates, introducing new efficiencies, reducing equipment downtime, and enabling more informed decision-making. In this […]
January 17 , 2023
How Can Location Intelligence (LI) Transform Last-Mile Delivery Management
The global location intelligence market was estimated to be over USD 16 billion in 2022 and is expected to grow at a rate of 15.6% up to 2030. Its impact on delivery management demonstrates that companies integrating local intelligence technology into their last-mile logistics operations achieved 3% to 4% lower average delivery costs. This implies […]
January 12 , 2023
Best Practices to Create a Profitable Last-Mile Delivery Business
Last-mile delivery is often dubbed the most expensive mile in the supply chain and brings a boatload of challenges for any logistics company. In addition, the increasingly competitive market is often subject to hiccups like a shortage of delivery partners, high customer demands, and unpredictable economic conditions. How can logistics companies overcome these challenges? By […]
January 10 , 2023
How to Use Technology to Scale Up Your White Glove Delivery Service and Support
Over the past decade, supply chains across the globe have experienced tremendous growth and have been subject to some significant paradigm shifts. Then, courier or delivery services were just a means to deliver goods from one place to another, but today, it is more about providing an experience to the customer. Why? Because thousands of […]
December 29 , 2022
Top 8 Last-Mile Delivery KPIs That Matter In Real Life
Last-mile delivery operators are still following the old rules to manage drivers, manage vehicle depreciation, reduce breakdowns and increase the operational efficiency of their delivery fleet. However, even with these established processes, creating a profitable operation for their business is often challenging. So, how do you measure the performance of your last-mile delivery business when […]
December 27 , 2022
Understanding White Glove Delivery and Identifying Businesses That Could Use It in 2023
White-glove services refer to the elevated level of care and attention to detail during delivery. White-glove delivery constitutes crating, packaging large and bulky goods or luxury goods, and shipping them in the best possible manner. For example, a typical shipping process includes picking up packaged goods from a seller or warehouse and transporting them to […]
December 22 , 2022