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The Future of Field Service Management - Trends
The Future of Field Service Management – Trends to Follow in 2022

The COVID-19 pandemic was a hard reset for many industries and brought a significant paradigm shift to the way businesses operated. Field service management is no exception and has moved towards contactless service and self-service models in the past two years.  As these trends evolve, we can expect to see a more refined version of […]

March 22 , 2022

First Delivery Attempt Matters
Why Your First Delivery Attempt Matters and How to Raise First Attempt Rates

Getting complete control of last-mile deliveries is one of the most daunting tasks for businesses today. Yet, while many choose to remain harmoniously ignorant to this fact, mastery of last-mile delivery can make or break a brand.  One of the biggest reasons why first delivery attempts matter is that it directly impacts the profitability of […]

February 10 , 2022

Field Service Management Software
Top 5 Field Service Management Software

Did you know that the global field service management market will likely hit a $5.1 billion mark by 2025? As more at-home service businesses like at-home cleaning and beauty services emerge, the need to manage large remote workforces will increase. Field executives and on-the-go technicians; all of them need regular monitoring and tracking on their […]

February 07 , 2022

On-Time Deliveries this Black Friday
How to Ensure On-Time Deliveries this Black Friday

‘Tis the season of shopping madness.  With Black Friday and Cyber, Monday sales right around the corner, retailers, and e-commerce businesses are bracing themselves for the order rush.  In addition, the government is not easing the covid restrictions due to the increasing cases. This leads to more consumers preferring to shop online. Deloitte’s retail and […]

November 17 , 2021

Christmas Deliveries
How NetworkON Makes Christmas Deliveries Seamless

The festive season is just around the corner. And, ’tis the season for your eCommerce business to take on the holiday rush. So, the question now is – is your business ready to handle the increased number of orders this Christmas season? Have you streamlined every aspect of your Christmas deliveries process yet? If not, […]

November 09 , 2021

Real-time tracking
Importance of Real-time tracking for your Delivery Business

Is your customer support team overwhelmed with constant emails and calls from customers enquiring about their order status?  In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. 97% of customers want to track orders and receive communication throughout the shipping process.  Hence, staying connected with customers is key to […]

October 14 , 2021