Importance of Real-time tracking for your Delivery Business
Is your customer support team overwhelmed with constant emails and calls from customers enquiring about their order status? In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. 97% of customers want to track orders and receive communication throughout the shipping process. Hence, staying connected with customers is key to […]
October 14 , 2021
How Geofencing Helps In Last-Mile Delivery Optimization
The growth of smartphone users across the globe has empowered delivery businesses to take full advantage of mobile technology and harness the power of location-based deliveries. With customer expectations in the delivery sector growing, more businesses are looking towards GPS-based solutions to push their fleet capabilities and reduce anomalies. One such concept is geofencing, which […]
October 05 , 2021
Top Metrics to Drive Customer Experience for Your Cannabis Business
With the legalization of medical and recreational use of marijuana gaining popularity across many countries, this new acceptance has skyrocketed the global marijuana business, which is expected to cross the $90.4 billion mark by 2026. North America alone is responsible for 80% of the market share out of the entire global market. So it’s a […]
September 27 , 2021
