Is your customer support team overwhelmed with constant emails and calls from customers enquiring about their order status? In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. 97% of customers want to track orders and receive communication throughout the shipping process. Hence, staying connected with customers is key to […]
October 14 , 2021
The festive season is just around the corner. And, ’tis the season for your eCommerce business to take on the holiday rush. So, the question now is – is your business ready to handle the increased number of orders this Christmas season? Have you streamlined every aspect of your Christmas deliveries process yet? If not, […]
November 09 , 2021
Proof of delivery is an extension to offer a seamless delivery experience to the customers. The last-mile leg is considered the anchor of the complete fulfillment cycle. Therefore, brands concerned with optimizing their supply chain with streamlined final-mile operations are happily embracing proof of delivery as an integral part of their operations. Before we move […]
March 28 , 2022
Customers have an ever-increasing need for instant gratification, fast shipping, and quick delivery, making last-mile delivery a complex and challenging task. Our guide is here to help you make the best decisions to optimize your last-mile delivery infrastructure. Let us look at what makes up a successful last-mile delivery business, including best practices and the […]
April 28 , 2022
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