Online Pool Cleaning Service Business: Everything You Need to Know

Setting up Online Pool Cleaning Service Business? Here Is What You Need to Know

Pool cleaning service business is one of the most lucrative ventures to take on out there. Many people prefer to be in this trade because of the places they travel to and the way they use their skills to make pools ready for the upcoming season. 

Getting a spotless pool with a sparkling bottom is everyone’s dream and when the small waves in the pool reflect the sunlight, it is an amazing sight. But getting this result requires experts who understand the cleaning process properly and have gained enough experience over the years.

But what does a pool cleaning service business have to do with the internet? 

The success of a pool cleaning service business depends on a combination of hiring the right people who have the appropriate skills and equipment to make the trip and delivering a clean pool every time.  Although there are several managerial aspects to the business, the basics remain the same. 

With an increasing demand for on-demand home services, the pool cleaning businesses cannot stay away from the on-demand ecosystem for long. On-demand pool cleaning service businesses are popping up every day and if you are looking forward to starting one of your own, then this article is for you. 

In the following lines, we will take a look at everything you need to know about starting and running a successful online pool clearing service business. The tips shared in this article come straight from the experts in the trade and you can follow them to start your online pool cleaning business on the right foot. 

Let’s get started!

Create an Online Platform:

Just like any other business, be it a taxi booking or eCommerce store, you need to organize everything on a common platform. Start by investing in a pool service management software where customers can connect with different pool service businesses through a website or web application. 

Every step of selecting a pool cleaning company should be converted into a digital process and should happen for the end user in a matter of a few clicks.

There is no need to spend thousands of dollars in developing a website or web application from scratch. You can get access to amazing templates by starting your business journey with NetworkON. It is free to start and you can create an UrbanCompany like app for pool cleaning services in a matter of minutes. 

Find out more about building an on-demand pool cleaning service business with NetworkON here.

Offer Quality Services:

While you don’t need to have experience in the pool service industry personally, it is always a good idea to have an expert as a consultant who can analyze the profiles of pool cleaning companies or individuals signed up on your website. 

If you fill up your pool service management software with low-quality listings or unskilled worker profiles, people will automatically associate your brand with mediocrity and it will clip your business’ wings before it has had the chance to take off. 

In addition to profile assessment, you can also create basic skill based questionnaires or provide an induction training to all new signees before they start receiving orders from your app.  

Sort Out Customer Service:

Even if you are a startup, it is advisable to sort out your customer service model right from the get-go. A tech team is always there to handle the software-related issues, but if there is nobody to handle customer complaints, your business might fail. 

You can invest in a Chatbot that handles customer queries and answers them using data collected from different conversations. Artificial intelligence and machine learning capabilities are also useful when making vendor recommendations based on several factors like ratings, distance and availability. 

NetworkON offers an AI-powered pool service management software that can easily sort out your customer service process and pass the unresolved queries to human resources in record time. 

Deliver Diligent Service Every Time:

You know what will differentiate your app from other on-demand service providers? Diligence! Many on-demand startups fail because they become complacent once they have different vendors and customers on their apps. 

Remember, creating a platform and aggregating professionals is just the beginning. You need to nurture your business every day and if you cannot deliver results diligently, then you are no better than 80% of the startups that don’t really make it. 

How can you ensure diligence when you are just an aggregator platform? Here are a few ways:

  • Make sure the pool cleaning services businesses listed on your platform always reach the job location on time. You can integrate a GPS system like Google Maps to keep track of the concerned vendor’s movement after receiving the order. 
  • If they fail to reach the designated location in time, you can levy a small deduction in their payments. You can also help them in reaching the job location on time by integrating route-optimization software in the app. 
  • Enable communication between the customer and service provider within the app. Encourage the service providers to inform the customer and the administrator in case of any delay in the scheduled appointment beforehand to prevent bad reviews on the app. 
  • Use geofencing to make sure that the customers get access to the nearest service provider first. In case they wish to avail the service of any specific vendor, that is their discretion, but you must make the search process as convenient as possible.

Create a Brand for Your Pool Cleaning Service Business:

Branding is key to efficiently market your platform and scale up your business. Without a clear identity, a strong logo and firm vision, you might as well call it quits. A generic app will only go so far and customers will eventually forget about it. 

Choose a professional and short name for your business. The name itself should reflect what the application is all about and the logo should complement it completely. If you are looking for experts in web designing or a branding agency to create a unique identity for your brand, you can get in touch with an agency like Growth Natives. 

In addition to the appearance, your company  should have a solid unique selling point (USP). The offering can be anything from delivering services within 30 minutes of placing a request or offering special discounts on regular pool clearing orders from your app. 

Identify your strengths and weaknesses to create the right marketing strategy for your brand. Creating uniforms for your service providers helps you in branding your company better and gives a professional outlook. 

Wrapping Up

You are now equipped with some of the most amazing tips you need to follow to create your own on-demand pool cleaning service business. Before you dive into running a fresh brand, make sure you get the right tools at your disposal.

An on-demand business can be easy to start but often requires a significant investment down the line. You need to have a flawless website and web application to grab the attention of your customers and vendors. More transactions equal more revenue and that is the only thing you need to get an interested investor on board in the near future. 

Create a platform that offers AI-powered programming, helps your teams with route optimization and streamlines the last-mile delivery challenges to turn your idea into a revenue-generating powerhouse. To know more about starting your own on-demand pool service management software in a few easy steps, get in touch with our experts for a consultation today. 

You can email any queries you have on or visit our website for more information.


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