HVAC Business Startup Guide: 6 Best Tips

Key HVAC Industry Stats:

• The HVAC system market size is projected to reach USD 271.5 billion by 2026; it is expected to grow at a CAGR of 6.6% from 2021 to 2026. [Markets and Markets]
• After a thorough analysis of the business implications of the pandemic and its induced economic crisis, growth in the Heating Systems segment is readjusted to a revised 5.6% CAGR for the next 7-year period. [Globe News Wire]
• The cooling product segment dominated the global market with a revenue share of over 54% in 2020 and is expected to continue its dominance over the forecast period. [Grand View Research]

Running an HVAC business can get chaotic. Managing customer service requests, ,planning budget and meeting customer expectations while optimizing operations can be overwhelming without the right staff.

In this blog, we will discuss 6 tips to run an efficient HVAC business. 

Let’s get started!

6 Best Tips to Run an Efficient HVAC Business

Implement these 6 tips in your strategies and experience exponential growth with a successful establishment of your business. 

1. Plan Finances 
2. Put your customers at first 
3. Make technology your BFF
4. Stay prepared for peak seasons
5. Have a checklist of all records
6. Efficiently manage your workforce

1. Plan Finances

Starting an HVAC business requires substantial capital. It involves buying equipment, hiring service technicians, and investing in field service management software. So, plan your operational budget carefully. 

2. Put your customers at first

The last in the list goes for the most important task for any HVAC business providers. Delight your customers with impeccable and personalized customer-driven services. Any miss in meeting customers heightened expectations can result in losing them. Serve your customers with extended care, sensibility in offering them services and a concern for their comfort- add these emotions in your business plan and see the visible difference. 

3. Make technology your BFF

Let’s get this straight. Technology is not here to replace people. Technology is here to automate and streamline iterative processes and reduce employee burden. 

So, digitize all processes with robust HVAC field service management software. And, choose a software that best suits your business needs. 

Here is a list of must-have features of HVAC field service management software:

• Auto-assignment and dispatch 
• Route Optimization 
• Fleet Visibility Management 
• Proof of Delivery 
• Custom Checklist Templates 
• Agent App 
• Flexible Payment Options 

NetworkON offers a free forever plan for small businesses and startups to provide a seamless customer experience with up to 2 delivery agents. 

4. Stay prepared for the peak seasons

HVAC businesses experience spikes and dips in service requests depending on the season. Therefore, you have to be prepared for peak seasons. Forecasting the near future demand and stocking up the inventory in advance can help you accommodate the erratic fluctuations in service requests at any part of the day. 

5. Have a checklist of all records

A knowledge base is a holy grail for your technicians. So, document all processes for common issues. It helps your service technicians to resolve issues faster and increase customer delight. In addition, it acts as a training guide for your new hires. 

6. Efficiently manage your workforce

Your workforce represents the face of your company. So, you must help them seamlessly navigate through tasks. Invest in field service management software and mobile app to help your technicians complete tasks efficiently. 

Some of the key field service agent mobile app features are:

• Ability for the agents to mark their schedules
• View customer information
• Navigate to customer location with optimized routes 
• Collect proof of service completion  
• View their earnings

Joining Hands with NetworkON to Establish a Successful Foundation

NetworkON offers robust and scalable scheduling software to connect, plan and execute the daily service requests based on graded priority and skillset. The centrally aligned dashboard gives a complete end to end control over the fulfillment process- starting from job acceptance till successful job completion.

Real-time tracking of on-ground resources, optimal job matching and recurring route planning are a few of key highlights that can make your HVAC business process sorted and streamlined; while adhering to volatility of demand in the market.

For further assistance, book a free demo consultation with our experts.