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Importance of Real-time tracking for your Delivery Business

Is your customer support team overwhelmed with constant emails and calls from customers enquiring about their order status?  In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. 97% of customers want to track orders and receive communication throughout the shipping process.  Hence, staying connected with customers is key to […]

October 14 , 2021

Geofencing
How Geofencing Helps In Last-Mile Delivery Optimization

The growth of smartphone users across the globe has empowered delivery businesses to take full advantage of mobile technology and harness the power of location-based deliveries. With customer expectations in the delivery sector growing, more businesses are looking towards GPS-based solutions to push their fleet capabilities and reduce anomalies. One such concept is geofencing, which […]

October 05 , 2021

Last-Mile Delivery Challenges
4 Key Last-Mile Delivery Challenges & How to Overcome Them

It is no secret that the pandemic has shifted consumer behavior. With more customers moving to online shopping, online retailers are racing against each other to deliver delightful customer experiences. To ensure a seamless delivery experience,  retailers have put a sharp focus on improving the last-mile delivery experience. Well, it is easier said than done. […]

October 01 , 2021

Top Metrics to Drive Customer Experience for Your Cannabis Business
Top Metrics to Drive Customer Experience for Your Cannabis Business

With the legalization of medical and recreational use of marijuana gaining popularity across many countries, this new acceptance has skyrocketed the global marijuana business, which is expected to cross the $90.4 billion mark by 2026. North America alone is responsible for 80% of the market share out of the entire global market. So it’s a […]

September 27 , 2021

Data Analytics
Top Ways in Which Data Analytics Is Transforming Delivery Management Business

Data analytics is transforming every aspect of business across different industries, and a delivery management business is no exception. The dynamic nature of the supply chain business makes logistics the perfect use case for data.  A delivery management business consists of an intricate structure, and you can obtain valuable insights by leveraging data scattered across […]

September 17 , 2021

Future of Cannabis Delivery
Future of Cannabis Delivery Business

The world’s most cultivated, trafficked, and consumed drug is marijuana. As the drive for its legalization in the US and across the world grows, it’s gaining significant attention from investors, manufacturers, and researchers alike.  It’s even considered as the next big thing in the delivery business by many industry experts. Don’t trust us?  Here are […]

September 07 , 2021