Enable customers to place service requests with ease using an user-friendly customer app. Collect service requests through personalized booking forms.
Manage recurring service requests hassle-free using an intuitive and powerful dashboard. Auto-assign recurring service requests to the best suitable agents.
Enable service technicians to collect OTPs and signatures on the start and completion of the service requests
Increase in productivity of resources and customer engagement
Increase in total service revenue
Increase in compliance with SLA requirements
Reduction in delivery time and service costs
The onset of the COVID-19 pandemic has accelerated the shift towards e-commerce and home deliveries, leading to a greater demand for sustainable delivery options. As a result, green delivery services have become a crucial part of the logistics industry, with a projection of crossing the $1.7 billion mark by 2028. Going with the trend, e-commerce […]
March 30 , 2023
In 2023, technology will be the knight in shining armor for the logistics industry. The logistics industry is facing unique challenges as the world continues to navigate the aftermath of the Covid-19 pandemic. But fear not, for technology is stepping up to the plate to boost growth and productivity, all while ensuring safety for consumers, […]
January 25 , 2023
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