Last-Mile Delivery Metrics: Key Performance Indicators for E-Commerce Success
Last-mile delivery is the final and most crucial stage of the e-commerce fulfillment process. It ensures that goods reach the customer’s doorstep from a distribution hub. This phase is key in shaping customer satisfaction and overall operational efficiency. Given its significance, businesses must optimize it to enhance logistics performance. However, several challenges complicate last-mile delivery. […]
- Apr 7, 2025