Manage reverse logistics efficiently with effective fleet management to reduce operational cost
Integrate seamlessly with your existing logistics software to monitor orders in
real-time
Leverage advanced analytics to monitor key performance indicators like delivery turnaround time, fuel consumption and costs, resource performance
Manage orders, resources, and fleet in a centralized dashboard. Auto-assign tasks to your best suitable drivers and resources to avoid delays. Provide real-time ETAs for your customers.
Create geofences to manage driver and fleet resources efficiently. Enable route optimization to decrease delivery time.
Track your orders fulfillment progress in real-time with a birds eye view of your entire fleet. Provide real-time ETAs to your customers.
Onboard your resources smoothly with the NetworkON Agent app. Provide optimized routes for resources to ensure on-time delivery. Provide real-time notifications about the order details and status.
Send real-time notifications to customers about the order status via SMS, chat or push notifications. Manage changes to delivery instructions on the go with seamless communication between customers and drivers.
Enable your resources to collect proof of delivery through the App, like uploading photos, barcodes, OTP and signatures. Offer multiple secure options to collect payments at the time of delivery.
Collect customer feedback to stay on top of customer satisfaction trends. Analyze your resource performance against set ratings targets. Incentivize your resources to maintain top performance.
Increase in productivity of resources and customer engagement
Increase in total service revenue
Increase in compliance with SLA requirements
Reduction in delivery time and service costs
In an era defined by the need for rapid, reliable, and highly efficient service delivery, understanding the intricacies of Field Service Management (FSM) is crucial. As businesses across various industries experience a palpable demand for FSM solutions, the quest for software that can streamline operations and enhance customer satisfaction has become more significant. This emergence […]
May 07 , 2024
A well-designed Delivery Management System is at the core of any successful logistics operation. These systems aren’t just another part of the supply chain—they’re strategic tools that drive businesses forward. A good delivery process has a few key parts. First, efficient route planning helps goods get where they need to go as quickly and cost-effectively […]
May 07 , 2024
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