How Automated Scheduling Helps Field Service Agents
Did you know that over 73% of staff members perform over 50 repetitive tasks weekly? If they didn’t have to spend that much time on mundane tasks, they could be channeling their energy into better core business functions like selling and marketing the products or services you have to offer. While repetitive tasks were a […]
March 24 , 2022
The Future of Field Service Management – Trends to Follow in 2024
The COVID-19 pandemic was a hard reset for many industries and brought a significant paradigm shift to the way businesses operated. Field service management is no exception and has moved towards contactless service and self-service models in the past two years. As these trends evolve, we can expect to see a more refined version of […]
March 22 , 2022
4 KPIs to Improve Your Field Force Management Business
According to a report by MarketsandMarkets, the field force automation market is set to grow to $ 2.8 billion by 2024 at a CAGR of 18.2%. With the increase in at-home services post pandemic, field service companies are now looking for cloud-based, robust solutions to better manage their field forces in real-time. This is due […]
March 15 , 2022
White-Glove Delivery: Definition, Cost, Benefits, Challenges
Every next business today thrives to stabilize and grow in this cost-competitive world. With logistics overtaking the charge of delivering a superior customer experience within the promised timeline, smart and planned operations are no longer a luxury. Within this changing dynamism; white-glove delivery is creating a strong buzz in the logistic industry. Before we move […]
February 16 , 2022
Top 5 White Glove Delivery Software
You need to operate with standardized procedures to maintain quality and revenue as a delivery business. But what if you could add a lot more to your earnings by offering a high-end version of your existing service portfolio? While the notion of doing so wasn’t as popular in the past, with the rise of the […]
February 14 , 2022
Why Your First Delivery Attempt Matters and How to Raise First Attempt Rates
Getting complete control of last-mile deliveries is one of the most daunting tasks for businesses today. Yet, while many choose to remain harmoniously ignorant to this fact, mastery of last-mile delivery can make or break a brand. One of the biggest reasons why first delivery attempts matter is that it directly impacts the profitability of […]
February 10 , 2022
